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  1. Optigo Networks
  2. Visual BACnet
  3. Capture Tool FAQ

Capture Tool FAQ

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  • Why won't my PC-based Capture Tool stop capturing?
  • What are the differences between the capture tools?
  • How do I uninstall the capture tool application from my PC?
  • How do I open port 4000 on my Red Hat Enterprise Linux or Centos Linux system?
  • How can I reset a BACnet Capture Tool to default settings?
  • How can I get the logs from my Capture Tool?
  • Why does my BACnet IP capture tool stop capturing after a minute or so?
  • How can I restart my Windows Capture Tool without restarting my PC?
  • Can I use a capture tool if I do not have a Visual BACnet account?
  • Where do I find the API Key to enter into my capture tool's settings?
  • Why does my BACnet MS/TP capture data seem corrupted?
  • Which DNS server address should I use with my BACnet Capture Tool?
  • Can I use my BACnet Capture Tool to capture MS/TP and Ethernet BACnet traffic at the same time?
  • Does my BACnet Capture Tool work without an Internet connection?
  • Does my BACnet Capture Tool support wifi?
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