Capture Tool FAQ
- Why won't my PC-based Capture Tool stop capturing?
- What are the differences between the capture tools?
- How do I uninstall the capture tool application from my PC?
- How do I open port 4000 on my Red Hat Enterprise Linux or Centos Linux system?
- How can I reset a BACnet Capture Tool to default settings?
- How can I get the logs from my Capture Tool?
- Why does my BACnet IP capture tool stop capturing after a minute or so?
- How can I restart my Windows Capture Tool without restarting my PC?
- Can I use a capture tool if I do not have a Visual BACnet account?
- Where do I find the API Key to enter into my capture tool's settings?
- Why does my BACnet MS/TP capture data seem corrupted?
- Which DNS server address should I use with my BACnet Capture Tool?
- Can I use my BACnet Capture Tool to capture MS/TP and Ethernet BACnet traffic at the same time?
- Does my BACnet Capture Tool work without an Internet connection?
- Does my BACnet Capture Tool support wifi?