Getting Started with OptigoVN

Welcome to OptigoVN!

This guide will walk you through the steps to get started with our software and make the most out of its features.

Table of Contents

• Creating Your Account
• Navigating the Dashboard
• Creating Your First OT Network
• Importing Data Into Optigo Visual Networks
• Manually Uploading a PCAP File
• 24/7 Network Monitoring Using Optigo Networks Capture Tool
• 24/7 Network Monitoring Using a JACE and Optigo Networks Capture Tool
• Purchasing Add-Ons
• Site Scopes
• Additional Users
• Modifying a Subscription
• Accessing Help and Support

Creating Your Account

To begin, sign up for an Optigo VN account using your email address. Once you've registered, verify your email to activate your account. You'll automatically create an Organization workspace that can accommodate Users and Sites.

Optigo Visual Networks Sign up process

1. Visit app.optigovn.com. Choose option "Create Your Free Account" to create a new account with OptigoVN .

2. Enter your Organization and Contact information in the onboarding screen to get started.

Navigating the Dashboard

The dashboard is divided into distinct sections:

1. Sidebar: Lists all the OT Networks you've created and have access to.
2. Header: Provides quick access to Home, Diagnostics, Packets, Events, Devices, and Settings.
3. OT Network Summary: Allows you to create new OT Networks for tracking and manage existing subscriptions.
4. User Summary: Enables user management, permissions, and seat allocation.
5. Add-Ons: Here, you can purchase site scopes and additional user seats

Please follow this link for a comprehensive explanation of the sections mentioned above.

Creating Your First OT Network

Importing Data Into Optigo Visual Networks

Optigo Visual Networks offers three convenient methods for importing data into the system.  There is no limit to the amount of data you can upload to Optigo Visual Networks for free.

Manually Uploading a PCAP File

To upload a PCAP file, select a Monitoring Node and click “Upload Files”. Select the PCAP file(s) you want to analyze from your device. Once you've uploaded a PCAP file, allow the system a few moments to process the data, then click the refresh icon to display the diagnostic results.

 

24/7 Network Monitoring Using Optigo Networks Capture Tool

OptigoVN Capture Tool download and installation guide

24/7 Network Monitoring Using a JACE & Optigo Networks Capture Tool

Purchasing Add-Ons

When you create a free Optigo Visual Networks account, you'll enjoy unrestricted access to monitor and assess the health of your OT network.

To expand your capabilities, such as adding additional users or accessing in-depth network analysis, you will need to purchase add-ons. These add-ons include seats for adding users and site scopes for in-depth network analysis.

To acquire add-ons, please navigate to your OptigoVN account's parent organization and choose the 'Home' option, followed by 'Add-Ons'.

Site Scopes

A Site Scope unlocks advanced tools and diagnostics, providing a detailed analysis of your OT network, empowering you to solve even the most complex of problems.

Additional Users

User Summary section shows the total number of Seats Assigned / Purchased

When User seats are available we can select the 'Invite User' option to add a user to the OT network

Please follow the on-screen instructions to complete adding a user. 

Modifying a Subscription

To modify a subscription, navigate to the 'Add-Ons' panel of your account and expand the 'Manage Add-Ons' section. Click 'modify' and select the number of Site Scopes you want to remain active. Click 'confirm' and then 'Update Subscription'. Your changes will take effect at the beginning of your account’s next billing cycle.

Accessing Help and Support

Please click on the profile icon located at the top right of the header section, then hover your cursor over the 'Help' option to access the support section. Additionally, you can reach support by sending an email to [e-mail].