What is the difference between Site Monitoring and Troubleshooting?

Visual BACnet Site Monitoring is built for individual sites. It allows you to monitor all areas of the site, give contractors access to specific areas, and track how the site is doing at all times. You can see trends, get alerts, and drill down to identify issues. Visual BACnet Site Monitoring includes unlimited usage and advanced reports for a single site.

Visual BACnet Troubleshooting is designed for integrators and contractors who are installing devices on many different sites, and fixing problems at a different location every day. It allows you to pinpoint specific issues on a site, and dig in to find the cause of the problem. The account type depends on the number of .pcap uploads you will do in a year, and the number of user logins you are looking for.