Overview
- A router looking for a router to one or more networks.
- It sends out a “Who-Is Router to Network” without specifying the network number, and all routers in the network respond with I-Am Router.
- If the router specifies the network, it’s not included in this check.
- Who-Is Router and I-Am Router are both broadcast, so on a large network if they all respond at the same time, it causes a lot of traffic.
- Fails if we see one or more sources sending out more than one Global Who-Is Router.
Why it fails
- The router or controller was offline, came back online, and is trying to figure out if its information is up to date.
- The router is configured to periodically ask for this.
How to fix it
- Identify source device sending the Global Who-Is Router.
- Check to see if router is stable and staying online.
Watch us troubleshoot Global Who-Is router in this live webinar on a university. Skip ahead to 1:41 for the Global Who-Is router diagnostic check.
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